Jan is the owner of an online shop where he sells mostly electronics because that is what he knows best. Based in Germany, he has built a network of reliable suppliers and the shop is receiving a good amount of orders. However, he has been struggling the last few months with problems frequent among online shops:
At least a couple of times per month he sells some high-end product (like a computer or graphics card), sends it to the customer… and then sees the payment be charged back by the credit card processor! The buyers sometimes simply claimed theft of the card and, whether this is true or not, he is the one that has to carry the full loss of the product he shipped!
On top of this comes the excessive frequency with which products he sells are returned and this is increasing his running costs a lot. He hates this buying behavior of first purchasing and then deciding, but with Amazon’s competition, he has no choice.
Lastly, international payments are a nightmare. Jan operates in € and, even if he gets a lot of visits from other countries like the UK or Poland, these visits don’t end in sales. He so often wishes everybody could just pay in the same currency!
Bitcoin Bridge added a Bitcoin check-out option to Jan’s shop, and now a significant portion of his customers are using it. This helps him in many ways:
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